PRIVACY POLICY
At Licksy LLC, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and share it. Whether you’re here for a little buzz or a whole lot of flavor, you can trust us to handle your data with care.
1. Information We Collect
When you use our website, purchase products, or interact with us, we may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
1.2 Payment Information
We collect payment details (like credit/debit card info) via secure third-party payment processors. We don’t store this information directly.
1.3 SMS Consent Information
If you opt into our SMS marketing program, we collect your mobile number, consent status, and related interaction history.
1.4 Communication Data
Messages or emails sent through our website, social media, or customer support channels.
1.5 Usage Data & Cookies
We collect data about how you interact with our site—IP address, device type, browser, pages visited—using cookies, pixels, and similar technologies. This helps us improve the experience and personalize content.
2. How We Use Your Information
We use your information to:
- Fulfill and ship your orders
- Provide customer support
- Send order updates, newsletters, and exclusive flavor drops
- Improve our website and marketing efforts
- Deliver SMS promotions if you opted in
You can unsubscribe from email or SMS at any time (see Section 6).
3. SMS Marketing Compliance
If you opt in, we may send you promotional SMS messages. By subscribing, you agree to receive recurring marketing messages from Licksy LLC. Message and data rates may apply. Message frequency varies.
- To opt out: Text “STOP”
- Need help? Reply “HELP” or contact us via our Contact page
- Consent is not a condition of purchase
We comply with the Telephone Consumer Protection Act (TCPA) and follow CTIA guidelines for responsible SMS marketing.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or alteration. This includes:
- SSL encryption
- Secure payment gateways
- Access restrictions and internal confidentiality policies
5. Sharing Your Information
We do not sell your personal information to third parties. Ever.
We may share your data only with trusted service providers for:
- Payment processing
- Shipping and delivery
- SMS and email communication
- Website analytics
These partners are bound by strict confidentiality and are only authorized to use your data for specific services we request.
We may also disclose information if required by law or in response to legal requests (e.g., subpoenas, court orders).
6. Your Choices & Rights
6.1 Opting Out
You can opt out of marketing communications at any time:
- Email: Click “unsubscribe” in the footer of any marketing email
- SMS: Text “STOP”
- Cookies: Adjust your browser settings to manage cookie preferences
6.2 Access & Corrections
Want to know what data we have on you? Need something corrected? Contact us and we’ll help.
7. Age Restrictions & Children’s Privacy
Licksy LLC products are strictly for those 21 and older.
We do not knowingly collect or store personal information from individuals under the age of 21. If we become aware that someone under 21 has submitted personal data, we will delete it promptly.
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8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Support our legitimate business operations
When no longer needed, your data is securely deleted or anonymized.
9. Your California Privacy Rights (CCPA Disclosure)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request access to your data
- Ask us to delete your data
- Opt out of the sale of personal data (we do not sell it)
To exercise any of these rights, please contact us via our Contact page. We may verify your identity before fulfilling the request.
10. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Analyze traffic and behavior
- Improve the site experience
You can disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in law, technology, or our business. If we make major changes, we’ll post a notice on our site or email you.
12. Contact Us
Questions? Concerns? Flavor ideas? Reach out via the Contact Us form on our website.
Effective date: July 01, 2025